How to use communication to elevate your guest review scores
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How to use communication to elevate your guest review scores

We all know how influential guest review scores are to the success of your short-term rental business. Ensuring seamless communication is present throughout the entire guest journey will help translate into elevated guest review scores. This poses a whole host of benefits for short-term rental hosts, including a potential increase in repeat bookings, freedom…

Your Guide to Airbnb’s 2022 Winter Release
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Your Guide to Airbnb’s 2022 Winter Release

Protecting rental properties from damage is typically top of mind for all property managers/hosts. Knowing who your guests are and how they plan to use your rental is incredibly important, especially as winter party season is getting closer.  Queue Airbnb’s 2022 Winter release, which was announced last week (November 16th)! This release was well…

The importance of collecting a vacation rental security deposit
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The importance of collecting a vacation rental security deposit

For property managers, the vacation rental security deposit can be both a savior and a hindrance. When collecting a security deposit, you need to find the right balance between collecting the right amount to cover any damage caused by a guest, and not deterring that guest from making that all-important reservation with the security…